What is a Giclée Print?
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All prints available are giclée prints, commonly known as archival pigment prints.
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Giclée is a fine art printing method using specialist archival pigment inks on acid-free papers resulting in gallery-quality inkjet prints which are widely accepted by art-buyers, galleries and museums as archival collectable pieces. With advanced depth of colour, giclée prints have been proven to outlast a lithographic print and other technologies by up to six times.
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Prints are printed on 310gsm heavyweight paper. The print also uses premium matt inkjet coating which meets the highest industry standards regarding density, colour gamut, colour graduation and image sharpness while preserving the special touch and feel of genuine art paper. The print will have a 4mm margin to allow for easy framing.
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Looking after your Giclée Print
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Handle artwork as you would with an original ensuring you have dry, clean hands. Avoid touching the ink, holding the print by its edges.
We recommend the artwork is framed using acid-free materials for mounts and backing, as this will add to the life of the print. Always display your print away from direct sunlight and humid spaces.
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Shipping
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Free UK shipping.
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Rest of the world: £15.00.
Shipping to UK - Delivery aim 4-11 working days.
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Shipping to Europe - Delivery aim 6-13 working days.
Other international shipping is available to most counties. To ensure your country can be shipped to check Royal Mail Country Sending Guide.
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Shipping to other international country - Delivery aim 8-16 working days.
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Returns
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If you would like to return your print(s) within 28 days of receiving, please send an email to jhattingharts@gmail.com with 'Return Request' and your order number. Please DO NOT send the items back to us without confirmation from us first. We cannot accept returns after the 28 day period of receiving the print.
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To be eligible for a return, your item must be unused/undamaged and in the same condition that you received it.
You will be responsible for paying the return shipping costs and the shipping costs from the original order is non-refundable.
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You must use a trackable shipping service or purchase shipping insurance such as Royal Mail’s Signed for service which offers adequate compensation. If the print does not arrive with us, we will be unable to offer a refund.
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Damage
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If you have received a damaged item, please report this to josua.hattingh4@gmail.com within 24 hours of receiving the parcel. Please include your order number and photos of the damaged print and damaged packaging.